8 Strategies that can boost the engagement and growth of your community

When it comes to online communities, engagement is vital. If members feel they are being heard and that their opinions matter, they will be likelier to stick around. In this blog post, we will discuss eight online community engagement ideas that you can use to keep your members engaged.

1. Make Sure Your Online Community Is Easy To Find 

As online communities continue to grow in popularity, it’s important to make sure that yours is easy to find. There are a few ways to do this:

  • Make sure your website is optimized for search engines. This means using key phrases and keywords throughout your site, as well as making sure your site structure is easy for search engines to crawl.
  • Use social media to promote your online community. Create a profile on popular platforms like Facebook, Twitter, and Instagram, and post regularly about your community. Make sure to use relevant hashtags so that people can easily find you.
  • Advertise your online community offline. You can do this by including a link to your community on your business cards, flyers, and other marketing materials. You can also mention it in speeches or presentations.

By taking these steps, you can ensure that more people will be able to find and join your online community.

2. Use A Variety Of Communication Channels 

Online communities provide a way for people with shared interests to connect and interact with each other. There are many different online platforms that can be used for community engagement, including social media, discussion forums, and online courses. Each platform has its own strengths and weaknesses, so it’s important to choose the right one for your needs. For example, social media is great for sharing news and announcements, but it can be difficult to have in-depth conversations on such a public platform. 

In contrast, discussion forums provide a more private space for people to discuss their interests, but they can be less visible to potential new members. Ultimately, the best way to use online community engagement is to use a variety of communication channels in order to reach the widest possible audience. By using multiple platforms, you’ll be able to connect with people in different ways and provide them with the information they need.

3. Ask For Feedback And Input From Members 

If you want to ensure that your online community is engaged and active, it’s important to ask for feedback and input from members on a regular basis. This can be done in a number of ways, such as through surveys, polls, and discussions. Asking for feedback shows that you value the opinions of your members and care about their input. 

It also helps to keep members engaged by giving them a chance to share their thoughts and ideas on a regular basis. In addition, asking for feedback can help you to identify problems or areas that need improvement within your online community. As such, it’s an essential part of online community engagement.

4. Be Transparent And Honest 

Being transparent and honest is important, especially when engaging with online communities. When people feel like they can trust you, they are more likely to listen to what you have to say and take your advice. Furthermore, online communities are built on trust and respect. If you betray that trust, it will be difficult to regain the community’s trust and respect. 

Additionally, being transparent and honest helps to build credibility. If you’re known for being truthful, people are more likely to believe what you say. Ultimately, being transparent and honest is essential for effective online community engagement.

A group of friends at a coffee shop

5. Show Appreciation To Members 

There are many online communities that engage their members on a regular basis. By taking the time to show appreciation to members, online community engagement can be more successful. Showing appreciation can be as simple as sending a thank you message or taking the time to comment on a post. online community members who feel appreciated are more likely to remain active and engaged.

 In addition, they may also be more likely to recruit new members and participate in online community activities. As a result, online community managers should make a point of showing appreciation to their members on a regular basis. Doing so will help to ensure that the community remains active and engaged.

6. Host Contests And Giveaways 

As an online community manager knows, one of the best ways to engage your users is to host contests and giveaways. Not only does this give users an incentive to participate in your community, but it also helps to create a sense of camaraderie and fun. Of course, hosting a successful contest or giveaway requires careful planning and execution. Here are a few tips to keep in mind:

First, make sure you have a clear goal in mind for your contest or giveaway. What do you want to achieve? Are you looking to increase user participation? Drive traffic to your website? Raise brand awareness? Once you’ve identified your goal, you can start planning your contest or giveaway accordingly.

Next, decide on the prize or prizes you will be offering. This is one of the most important aspects of any contest or giveaway, so take some time to choose wisely. Your prize should be something that will appeal to your target audience and fit within your budget.

Finally, promoting your contest or giveaway is key to its success. Be sure to use all of your available channels (social media, email, etc.) to spread the word and get people excited about participating. With a little effort, you can ensure that your next contest or giveaway is a success.

By following these tips, you can increase online community engagement and encourage participation from your users. Hosting contests and giveaways is a great way to achieve this, but it’s not the only option. Be sure to try out some of the other ideas on this list as well. With a little effort, you can engage your online community and keep them coming back for more. Thanks for reading!

7. Keep The Conversation Flowing

Keeping the conversation flowing online can be a challenge, but it’s important to keep your community engaged. Here are a few tips:

  • Encourage participation by asking questions and starting discussions.
  • Make sure to respond to comments and questions. Don’t let the conversation die.
  • Avoid arguments and negativity. Keep things positive and constructive.
  • Be welcoming to new members and encourage them to participate.
  • Post regularly and keep things fresh. Nobody wants to be part of a stagnant online community.

By following these tips, you can keep the conversation flowing in your online community and ensure that everyone remains engaged.

8. Celebrate Milestones Together

Celebrating milestones together is a great way to online community engagement. Sharing successes and accomplishments online helps to build relationships and trust between members. It also gives everyone a sense of belonging and purpose. In addition, online communities can use milestones as a way to fundraise and support causes. For example, if a community member hits a fundraising goal, the community can donate money to support their cause. 

Finally, milestones can also be used as a way to encourage participation in online community activities. Setting goals and target dates help to motivate community members to stay active and engaged. As a result, celebrating milestones together is a great way to online community engagement.


Engagement is still a hot topic for community builders and community leaders. However, if you try to execute one by one (not all at the same time), you’ll see the improvements and the positive reception from your community peers, and gradually an increase in engagement and participation from them in discussions and more.

Have you already tried or implemented some of the ideas listed above? Let me know in the comments.

Related Posts:

Francisco Opazo
Francisco Opazo

Husband, Father, Growth Marketer, Community Architect and WordPress Creator. DEIB Advocate.

CMX Communiteer and part of the Leadership team for the CMX London Chapter.

Founder @ Led by Community

Articles: 8