Brochure-site ceiling
Existing tourism sites are static directories. Visitors leave with tabs open, not a plan.
Case study · AI-native destination platform
Find My Barbados Escape: one island, one personal itinerary.
An AI-powered, bilingual destination platform built end-to-end on Lovable for the official Barbados tourism team. It replaces a stack of seven disconnected tools — CMS, tour catalog, AI engine, translation pipeline, partner manager, lead CRM and PDF generator — with a single bespoke product, owned by the brand.
- 565+
- vetted experiences, hotels, restaurants & beaches
- EN · FR-CA
- bilingual, day-one ready for Canada
- 1 round-trip
- from questionnaire to full itinerary
The brief
A bespoke planner, not another brochure site
The official Barbados tourism team needed a discovery experience that went beyond a brochure site. Visitors arrive curious but undecided — they don’t know which coast suits them, which beaches are family-friendly, which restaurants match their budget, or which experiences fit their travel style.
Existing tourism sites are static directories. The brief was to build a bespoke planner that asks a few tap-only questions and returns a real, day-by-day Barbados escape — backed by a live catalog of vetted experiences, hotels, restaurants and beaches, fully bilingual, and operable by a small content team.
“A few taps, and you walk away with a day-by-day plan that actually sounds like Barbados — not a list of links.”
Before
What a destination platform usually has to fight
Fragmented stack
A CMS, a tour catalog, an AI engine, a translation pipeline, a partner manager, a CRM and a PDF generator — normally seven tools, none of them talking.
Undecided visitors
Travellers don't know which coast suits them, which beaches are family-friendly, or which restaurants match their budget.
Bilingual delivery
The Canadian market needs French-Canadian on day one — UI, dynamic content, AI output and SEO — without paying for every translation twice.
Operable by a small team
A content team of a few people needs to run 565+ catalog items, partners, leads and AI tuning without touching code.
Brand-locked, end-to-end
The official tourism identity has to hold across every surface. No SaaS chrome, no third-party checkout look, no “powered by”.
The build
What we built, pillar by pillar
Seven pillars, one platform. The AI Concierge Engine leads — every other surface compounds it.
The first-class pillar of the platform. A tap-only questionnaire becomes one real, day-by-day Barbados escape — not a generic top-10 list.
- Tap-only questionnaire: zero typing, every answer is a card or chip — designed for mobile-first conversion.
- Server-side pre-filter narrows 565+ catalog items down to a ~80-item shortlist by coast and budget before the LLM sees it, keeping latency and cost predictable.
- Tool-calling LLM via the Lovable AI Gateway returns a structured itinerary: profile summary, “why it fits”, and 6–8 chosen activities with bespoke concierge blurbs.
- Deterministic day-plan builder auto-slots activities into morning, afternoon and evening across the traveller’s trip length, with restaurants rotating into evenings.
- Coast-aware bundling: hotels, restaurants and beaches surfaced alongside the itinerary are matched to the dominant coast and respected against the traveller’s budget band.
- Family-aware re-ranking: family-friendly beaches float to the top automatically when the traveller signals they’re travelling with kids.
Stack
Integrations we wired in
No third-party CMS, no third-party translation SaaS, no third-party AI subscription. One brand-owned platform.
AI
Lovable AI Gateway
Itinerary generation and on-demand translation. One gateway, no customer-supplied API keys, predictable cost and latency.
Platform
Lovable Cloud
Database, auth for admin, storage for catalog imagery and the runtime for the AI pipeline.
Branded transactional email
Lead notifications and admin alerts from the brand’s own domain.
On a schedule
Automations & pipelines
The platform does the work humans would otherwise repeat. Once tuned, it compounds.
- Pre-filter → LLM → join → day-plan pipeline runs as a single round-trip, returning a full itinerary in one call.
- Translation cache auto-populates on first French visitor and serves instantly thereafter.
- Sitemap generation keeps every catalog item discoverable for search engines.
- Catalog top-up pipeline lets the team add new experiences from curated sources without manual data entry.
- Coast and budget inference happens server-side from the questionnaire — no client-side guessing.
- Partner click-throughs and funnel events are captured automatically and rolled up in the admin dashboard.
Outcomes
One platform. One brand. A defensible AI moat.
Result
7→1
tools consolidated into a single brand-owned product
Result
565+
live, tagged catalog items run by a non-technical team
Result
EN · FR-CA
bilingual delivery with cached AI translation
One platform lives under the official Barbados brand and domain — no SaaS logos, no third-party checkout chrome, no “powered by”. The recommendation quality compounds every time the team tunes weights or adds a catalog item.
FAQ
Frequently asked questions
Is this just a chatbot bolted onto a website?
- No. The AI Concierge Engine is the first-class pillar of the platform. It runs a server-side pre-filter, a tool-calling LLM and a deterministic day-plan builder to compose a real itinerary from a live catalog of 565+ vetted items.
Do you need a separate CMS, translation SaaS or AI subscription?
- No. The CMS, the translation pipeline and the AI all live inside the platform. There are no third-party SaaS logos in the experience and no customer-supplied API keys.
Can a non-technical team operate the catalog?
- Yes. A small content team runs the entire 565+ item catalog, partner directory, leads, analytics and the AI weights — without touching code.
Is the platform truly bilingual?
- Yes. Full English and French-Canadian UI plus on-demand AI translation of dynamic content, with a translation cache and proper hreflang for bilingual SEO.
Can this approach work for other destinations or content-rich brands?
- Yes. The same engine — AI concierge, multilingual delivery, deep CMS, partner monetisation and conversion surfaces — works for any DMO, hospitality group or content-rich brand.
Want a destination platform like this? Let’s talk.
We ship AI-native, multi-surface platforms for tourism boards, DMOs, hospitality groups and content-rich brands.
